Pelikaani, at your service!

If you have any questions, comments, or concerns, our friendly support team is here for you. We firmly believe that there is no such thing as a stupid question. So, anything that is on your mind, big or small, we will find a solution for.

We also appreciate all feedback and suggestions, as they help us improve our services. Who knows, there might even be something in it for you if it’s a really good idea. You can contact us in two ways:

- Live Chat - For a quick and convenient way to get in touch, try our live chat feature. Simply click the chat icon in the main menu and one of our representatives will be happy to assist you.

- E-mail - You can also send us an email at support@pelikaani.com and our team will get back to you as soon as possible. Email is a good way to raise more complex issues.

We understand the value of your time. During our customer service opening hours, we strive to ensure that you receive a response within one hour at the latest, regardless of the contact method. Our chat service is open every day during daytime, during other times we'll respond to your query within 24 hours at the latest.

Thank you for choosing Pelikaani. Enjoy, and we look forward to seeing you soon!